Can't add new users


#1

I currently have 1 of 75 users (SSH/FTP) and tried to add a new FTP user. I went to the panel > Users > Manage Users > Add New User. I filled in a username, my full name and a password. I pressed Add User and specified that I did not want to create a new email account. Then nothing happened.

Since I know that things can take time, I waited 24 hours and tried again. Still, nothing happened.

Do I something wrong? Or is it the server (ralphie)?


#2

Try a different browser. I used to have problems using Safari where I’d click submit, and the screen returned, but nothing happened. Someone else had the same problem with IE, I believe. Firefox worked for both of us.

When you click Submit, the returning screen should have “Success! …” in green (or maybe red) text at the top.

-Scott


#3

Thank you.

I’m always using Safari and haven’t seen any problems before. I even set up my current user and removed an old one using Safari a couple of weeks ago. However Firefox worked this time.