Cant access to my panel and you dont give support


#1

Hi

i try to renew my domain on your panel and i cant login.
i got that error
"We couldn’t find an account in our records with that email address."

i open to you a ticket before 10 hours and no replay.

please help!!!
tsu


#2

It’s the weekend and they’re on reduced staff. You’ll probably hear back tomorrow.


#3

Hello Tsu,

Thank you for contacting us for support, I apologize for the delay in response. If you can supply us with a support ticket# or even a domain name on the account we can look into the status,

Thanks!
Matt C