I have created a new subdomain, family.1xxx5.com , and installed a genealogy script in it. I can access it by FTP and I ran setup and uploaded a GED file and it functions OK but when I type in the URL in another browser tab I get a “Sorry, the website family.3ryd.com cannot be found” error.
Also I assumed the subdomain was just another directory off the main one, but when I access 1xxx5.com using my FTP winSCP the subdirectory is not there. Only when I use winSCP to access family.1xxx5.com it is there along with my uploaded file.
can someone help me?