Can't access CP options / Primary Email problems


#1

Hi,
I’m a brand new user who is having terrible problems with this supposed ‘primary email address’ that was automatically set up by dreamhost. No matter what I do, my username and password gets rejected while trying to access my account.

To remedy this, I tried accessing my Control Panel. I’m unable to access anything on the control panel other than Home and Support. I can’t find any documentation on this problem and I need to get this fixed pretty quickly.

My account is tied with revcranes.com.au, with the username ‘revcranes.’

Thanks.


#2

Sounds like you’d need a little help from DreamHost to fix this. I don’t think we fellow users can help you. Did you already contact DH for support? (You didn’t say so.) Go into your CP’s Support tab and send off a support request.

TorbenGB
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