Cannot submit a question on dreamhost.com/support


#1

I have a client who is having trouble accessing his account. I tried to submit my question to dreamhost.com/support and nothing happens after verifying recaptcha and clicking send question. I’ve tried this in latest Chrome and Firefox with no popup extension.

Can someone please reach out to me at alex@csidb.com regarding this matter so we can get this underway? Thank you.


#2

Just following up on this. I Still can’t submit a support form on your support page. Please help. Walt’s email is walt@southeasternlightingsolutions.com


#3

It’s really not a good idea to post either your or your customer’s email here for all to see.

Which option did you select from the drop-down menu on that page?