i renewed my domain a week ago, then received an e.mail at 3AM today (1/19/16) that it was not renewed and was turned off.
I REALLY NEED YOUR HELP — i have multiple projects going and not having e.mail all day is a deal breaker
i have had this domain and hosting with dreamhost for upwards of a decade… i renew it every january and this year was no different.
no idea why this has happened, i honestly don’t care. just need a way to login to my account and renew it again, which is currently not possible since the IP AUTHORIZATION login step requires you to confirm a link sent to your e.mail (and that primary e.mail is my dreamhost domain/e.mail that is down during this renewal issue).
i have tried contacting customer support and got a reply from DEAN. i wrote back but have not gotten a response for the last couple hours.
please help me login so i can renew… whether we change my primary e.mail to a gmail.com or if you can renew it from your end, or other… i’m here awaiting instructions.
THANK YOU SO MUCH IN ADVANCE!!