Cannot register new domain

I’m trying to register a new domain with an existing account, and when I try to register it, I get an email 10 minutes later saying there was an error, but no error is given. I know the domain is available, why won’t DreamHost register it? I’ve opened a ticket but no reply, so I figured I’d ask here before I buy it elsewhere and forward the DNS to here.

Can you please DM us with a ticket number?

We would be happy to look into this for you.

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