I can not get an “Auth Code” to transfer registration from my previous company (http://www.discountdomainregistry.com). I’ve logged in to their control panel and hit “Retrieve auth code” many times - and I get a message that the codes have been sent to my email addy…but I never receive it. I check my inbox and spam box. I also verified that they had my email addy correct. I then submitted their online contact form and I immediately got back an auto-response. Now it’s been days with no other response. I have been trying to call them all day today, but I always get a message that all circuits are busy. I cannot find a fax# for them. A whois search returns nothing that I can use.
I am at my wits end. What can I do about this?
Note: I am a dreamhost customer - not an employee. I’ll do my best to give you an accurate answer, however, you must use my information and advice at your own risk.
…followup…I just called them again and now their number is “not in service.”