Cannot login due IP protection


#1

Hi all
I actived the IP protection but never receive autharize code send to my email account (Im sure my email is working well).
It mean I cannot log in to web panal, cannot pay…

It is too stupid to ask me log in to web panel then send a support request.

I send some mails to support@dreamhost.com but never receive any feedback.

Do someone know any chanel that I can talk to support guys?

Thanks


#2

Unfortunately, that will be the only way for you to contact DH support since you can’t log into DH panel.

Probably you want to try DH contact form again

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#3

Thank Patricktan
Do you now any email address or phone number so I can contact direct to DreamHost?


#4

No phone numbers, and they’ll ignore email. The Contact form is actually better than using email to contact them.

-Scott


#5

Phone support need to be purchased. I’ll suggest you to try the contact form.

Good luck

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#6

Thank all
Luckily, I already reveived email from support team after I posted here.
May be I owned them 50 USD so they help me log in to paid.