Cannot download at all. I bought a file, but cannot download it at all. Nothing would start a download. Everytime I click Download insert file name I get the page describing FilesForever. If I right click and say Save Target As… it fails to initialize. Tried 3 browsers. What is wrong?
I sell through Files Forever and I can tell you that very rarely the system fails.
Anyway you need to contact the website owner who sold you the file, because he can resolve it.
Also try to log off and log on again (in Files Forever) or even do a password change (lost password under the login).
My experience is that will solve the problem, but you also need to contact the webmaster who sold you the file, so he can inform DH about this problem as I have done in the past.