Calling all brainiacs!
I’m dealing with a conundrum. I have recently transferred several of my business domains to DH because of the outstanding service and performance i had using DH for one of my wife’s sites. My first site that i hosted with DH went extraordinarily well! The entire site uploaded and performed perfectly. All e-mail services were flawless… UNTIL…
I transferred a second site (a client of mine) to my account. Site uploaded beautifully and ran great. Created a few forwarding e-mail accounts that worked great and two server-based e-mails for the site. I went to my client’s office and tried to set up Outlook for the server-based e-mails after having NO problems with my first site creation. (My client needs hand-holding when dealing with ALL things computer) I kept getting an error from Outlook Saying "Task ‘mail.mydomain.com - Receiving’ reported error (0x80042108) : ‘Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).’ FRUSTRATION… logged on to the panel, triple checked all settings, validated that i was inputing all information into Outlook correctly. Same problem over and over. I appologized profusely to my client and showed them how to use the webmail as a workaround until i fix this.
This fiasco happened yesterday (Thursday 11/15). I come in to my office this cold crisp Friday morning to find that MY e-mail is now giving me the SAME error message. I’ve searched the support forums and no one has posted a similar issue.
Anyone out there have any ideas on how i can:
- fix whatever ails me as I need access to my e-mails.
- be able to help save some face with my client.
Has anyone ever had temporary (POP3) email outages? Do they “self-correct”?
Thanks for any help,