I have a eCommerce site that relies on automated email notification to my customers when their purchase has been process and their digitial download is ready.
I am loosing customers because the email sever at dreamhost is being blocked due to spam. I am am not on a dedicated sever and I know it is not my emails causing this block.
I have sent in a support ticket with not response plus I try to request the block be removed through the postmaster of each ISP block. AOL and MSN are not cooperating mostly because I don’t have access to the information that they are requesting from the hosting server.
Is there ANYTHING I can filter the email through so it can be white listed with a clean IP address? I am going to try a VPS account but can’t Dreamhost take control over real spamers using their hosting? I have been with Dreamhost for over ten years and this is the first time I am having this problem to this degree.