(i already messaged billing but want to know if anyone else has had this problem.)
i’ve had “crazy domain insane” since sep 2005.
every month i was happily auto-debited $9.95 without incident … until 2/18/07 when my card got hit an extra $49.75 for “5 year renewal.” what?
nothing about my account or terms have changed since sep 2005 and i never authorized any 5 yr renewal. after reporting it i got credited … but for $38.80 instead of the full $49.75 over-charge.
then on 3/17 i get another unspecified charge for $49.75 on my card, which must be the “billing system” or whatever trying again to renew me for five years.
wait … didn’t i say “don’t do that” last month? who’s got time for this?
i didn’t notice the charge till today and immediately messaged billing. because you can’t actually talk to anyone.
what the heck is going on here? anyone else had similar problems?
PS- i’ve been at DH for almost 2 yrs … why does it say “DH New User” on my forum msg header?