I'm currently host-hunting, and have narrowed down my candidates to two, one being (obviously), DreamHost. Almost all the reviews I have read have been dripping with praise, and after asking a few friends about which hosts they'd recommend, two of three said DreamHost. I have read a few negative reviews, though, so I wanted to ask a question concerning what I have read.
I've heard that the billing department has made several errors and I recall one review calling them 'incompetent'. Have these errors been addressed, what were they (as the review did not specify) and exactly how many occurances have there been?
Other than this issue, I have heard nothing but praise for this host, so I can nearly guarentee I will become a customer. All the same, I'd like to hear what you have to say concerning this issue.
Thank you for your time,