I have submitted 3 support tickets, and have gotton NO RESPONSE.
I make my living through my website, so this is unacceptable service. Finally,
I am requesting a “call-back” that is a pay for some service.
When will dreamhost call me back?
btw: I have done everything they suggested on their “suggestions” list - like
make sure there is no an emergency shutdown listed on their status page, make sure
my acct is up-so-date (paid for), etc… So the problem is NOT obvious.
I am VERY unhappy w/ the customer service. I CANNOT afford to have a website that
is down for more than 16 hours straight!