After 10 years as a Dreamhost customer, service has been terrible since the crashes that happened in late December/early January 2012.
Email has never recovered. Hardly a week goes by when someone doesn’t email me to ask if I received an email they sent to me earlier in the week.
Since Dreamhost does not keep any logs that go back beyond 3 days, many of these issues have been unable to be investigated. What’s more, I can’t say that anyone seems interested in figuring out what’s happening. The reaction seems to be shrugging and going, “Uh, sorry, nothing much we can do…”
Hence, the reason I’m here. I have never changed an email setting whatsoever prior to when these email troubles started, so I don’t know why my email settings would suddenly be the problem, but I’m trying to cover my bases.
Is there any way that some kind of setting I’ve got in the latest version of Mail for Mac is keeping my email from getting through? Nothing is in my spam folder. When I log in to webmail, I don’t even have a spam folder. Maybe that’s the problem (though there never was a problem until their crashes in late 2011).
They claim to have moved me to a new server at my request to be moved to the same one that my boyfriend is on. I wonder if that actually ever happened, because my boyfriend is never missing mail, and I am missing mail on a weekly basis. Can anyone here tell me how I can actually look to see what email server I’m on? I can see which machine my web files are hosted on, but that’s not the same as the email server.