Message from you (May 23rd, 2007 - 04:42:41 / #1886446)
Subject: Confusing Support
This is getting hell confusing
I register an account with you guys and pay you through google checkout with my credit card
You refund me, after keeping me on hold for almost 4 days, saying I have done fraud with you??? [Just because my IP was of Australia, It aint my fault if my DSL provider is using Aus proxy] and refer me to use Credit Card Form Fax to authenticate my Credit Card
I fax you [after asking you 3 times about country code which you have not mentioned on the form] and when I ask you whether you have received my fax or not you ask me to again pay you through Google Checkout
I login to my account here and there is this “We’re sorry, but you may not make a payment to this account at this time.
You may only make payments on approved accounts.”
Ok honestly when you do something like this to a customer dont you think he is bound to lose his nerve?
What exactly do you want me to do to get hosting from you people can you please clarify for God Sake?
Reply from DreamHost (May 23rd, 2007 - 06:44:26 / #11765492)
Subject: Re: Confusing Support
My apologies Saad, but after further research on this, it seems at this
time our bank will not be able to secure /approve the payments made by
you, nor can Google secure the payment. Unfortunately at this time, we
will not be able to accept your hosting request. I do apologize for
Yay I love Your Support…So Helpful Thanks a lot