Backup server not working?


#1

I haven’t been able to connect for the past week and I have sent a couple of support tickets but haven’t yet received a reply. Has anyone else been unable to access their backup server?

backup.dreamhost.com


#2

Connects with no problem via SFTP and rsync for me. How are you trying?

-Scott


#3

There is an ongoing issue with the “backups” server system that is documented on the DreamHost Status Blog:

http://www.dreamhoststatus.com/2009/03/07/backup-server-problems/

The fix is not yet in place, and work continues on the problem. Support tickets regarding this have been moved into a special queue reserved specifically for this problem and these tickets will be answered “en masse” when a clear resolution to the problem is determined.

Yeah, it’s a bad situation.

–rlparker
–DreamHost Tech Support


#4

Is this issue still ongoing?

I read about backup.dreamhost.com this week and set it up Friday night. I managed to transfer about 10GB of data before I started having login issues via ftp as well as my scheduled rsync. It sounds like this same issue has not yet been resolved.