AW Stats help, please

apps

#1

I installed AWStats by following the wiki directions. I waited for a week, but my AWStats report page is all zeros, showing the status of “Never updated”. When I run an update from the command line, I get this:

“Error: Couldn’t open file “/awstats072005.lalitree.com.tmp.32396” for write: Permission denied
Setup (’./awstats.lalitree.com.conf’ file, web server or permissions) may be wrong.
Check config file, permissions and AWStats documentation (in ‘docs’ directory).”

I am fairly certain I’ve followed the directions to the letter. It appears that the log file that I’m attempting to point to is a daily report, yet my (empty) AWstats report (http://www.lalitree.com/stat/awstats.lalitree.com.html) appears to be a monthly one. Something’s configured wrong, I guess, and if there’s a permissions trouble, I can’t seem to fix it with chmod.

Frankly I’m unhappy that I have to do this at all, but I can’t seem to access my analog stats at all (I just get a “page not found” error, and don’t want to break my movable type install by mucking around in htaccess). I really really wish that AWstats could be installed for me, this is really taking tons of my time. My old host had daily updates and even a recent visitors page, all installed automatically. Sorry to pout, but installing this is beyond me, and I know my way around a command line fairly well.


#2

Have you contacted support to see why you can’t access the stats DH provides? MT doesn’t interfer with the stats generation.

Sorry I can’t help you with your installation issue, I’m not familair with that stuff at all. But I’ve MT installed on a couple of domain and stats generates just fine for me.

-Matttail


#3

I have MovableType running with no problems, sorry to hear you do. Did you try this post in the Knowledge Database?

https://panel.dreamhost.com/kbase/index.cgi?area=402&keyword=stats

I know you said you don’t want to mess around with .htaccess, but it seems to be just adding 3 lines to the files… good luck!

My Path to Financial Freedom - MyMoneyBlog.com


#4

As for AWstats, I’d verify that the “DirData” setting in awstats.lalitree.com.conf is set correctly. It looks like it’s trying to create that file in the root directory, which would give a permission denied error.

The Wiki instructions say to use this:

DirData=“data/”

You might as well create that directory if it doesn’t exist. I believe the way the Wiki has it, this directory goes in /home/yourusername/awstats/


#5

Thanks everyone, I’ll try these suggestions. I didn’t want to trouble tech support unless I knew it was something out of my control.


#6

Mark, that worked, thank you. I must have missed that somehow, and I did have the permissions set wrong for that folder.

It’s still only monthly stats, but I’m fine with that for now. Thanks again!


#7

Scratch that, it IS daily stats. It all works! Thanks everyone.