Average uptime on DreamHost?


#1

What’s the average uptime on DreamHost?

Is it 99%, 98%, 96% ?

Wayne Sallee
Wayne@WayneSallee.com


#2

Over what service and time?

Email, apache, shell?
10 servers, 5 servers, 1 server?
10 year, 5 year, 3 months?

Mine is ok recently.


#3

Today my qro-parts.com web server have down, because have a DNS problems. Have a full stopped at more 16 Hours!
I put a 3 tickets to customer. But not any help, not any replay. Can not any call also. Only this stuppid and not-responded support forrm.
DreamHost is VERY bad web host company. I will do fast migrate from here.

Absolutely not recomend!

Pavel,

VERY UNHAPPY customer


#4

Of the choices you’ve given us, mine is >99%, but as DreamHost itself says, 99% isn’t all that good. 99% is one hour of downtime every four days. That doesn’t sound so good to me.

I’m not at DreamHost for stellar downtime. In shared hosting, most downtime will be caused by a neighbor on your server sucking up all of some resource and bringing the server to its knees. This means that people’s perception of their downtime will vary greatly based on whether they are on a “good” server or not. From what we’ve seen in this forum, which may or may not be a representative sample, most servers are “good.”

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#5

For this $97 off you will received also 97% web hosting off.
Also here is 97% of customer support very “off”

Very bad web host for this cheap :slight_smile:

Pavel (qro-parts.com)

Very unhappy customer


#6

I am on over a dozen servers here. My uptime has been quite good.


#7

“Of the choices you’ve given us, mine is >99%, but as DreamHost itself says, 99% isn’t all that good. 99% is one hour of downtime every four days. That doesn’t sound so good to me.”

Yea that’s true. 1 hour down every month would be 99.86%
1 hour every quarter would be 99.95%

Does this forum not have a quote function?

Wayne Sallee
Wayne@WayneSallee.com


#8

There is not an “automagic” quote reply function, but you can format your quoted material using the “tags” that are available, like this (without the “spaces” after the "["s):

[ quote]Insert the quoted material here[ /quote]–rlparker


#9

Pavel you made configuration changes to your DNS and mapped the domain to a new unique IP and set up https service for your domain. The techs were very helpful with you and you just spazzed out and yelled at them.

See: http://en.wikipedia.org/wiki/Etiquette
and: http://en.wikipedia.org/wiki/Manners


#10

The level of spaz was quite apparent in his post, which is why he was largely ignored. I ignored him 3 times in 16 hours, but it didn’t help. Apparently the “tortures” got through, though.

-Scott


#11

Michael,

If to close you in burning room you will be yelled also. I did not receive any help, any information, have not any answer to mine messages in current of 16 hours! My web-site have fall 16 hours and I had losses and sufferings. If you and Dreamhost think that it normally - yours is the awful company. Fortunately I yours customer since July only. But at August I already had a case of week silence from DreamHost to my 4-5 messages. Also any phone call or chat contact impossible here.
If I lived in your country I would discuss about your service also Dreamhost.com Etiquette and Manners here:
http://en.wikipedia.org/wiki/State_court
and: http://en.wikipedia.org/wiki/Consumer_Protection_(Distance_Selling)_Regulations_2000


#12

“I ignored him 3 times in 16 hours, but it didn’t help.”

You is customer support and you ignored a customer messages and Trouble tickets??!!

O my God…

I will migrate from here to more expensive but very best Germany or UK web hosting. I even for free of charge can not deal with guys is have spit to the customer instead of the help. And after that they offend the customer!

VERY BAD GUYS!


#13

I’ve wrote, then deleted the part where I rehash the part where you made some honest mistakes and asked for help. That sequence of actions happens dozens of times a day between the thousands of customers that DreamHost has.

<wrote some more, deleted it>

Never mind, I give up. Pavel, let us know if you want our opinion. Until then, I’m assuming you’re just here to vent in a hurtful way and to hear yourself talk. I’m going to go back to the original discussion.

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#14

I will say that on my original DreamHost server, things were fine except for the DNS meltdown (one day) and one NFS meltdown (36 hours) in my cluster. Oh, and there was one time when someone else on my server hogged all the CPU time. It was a couple of hours before that got sorted out.

All these outages are totally documented in the support blog (well, not the hogging incident), so the best thing would be to go over there, read it, and imagine that you were hosting here at in one of the named servers or clusters.

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#15

My opinion that you badly understand what you do with offending your customer and do similar dispute. Now mine web site is some times is down again. Possibly it is revenge to me. In DreamHost.com a students works?


#16

Are you asking whether DreamHost is run by students?

The answer is no, DreamHost is run by professionals. They host over 500,000 sites and have been in business 10 years. I was referred here by a coworker of mine who has been hosting here for 5 years and has been very happy.

BTW, I don’t think DreamHost is being vindictive or targeting you. It would be a bad business decision and it also wouldn’t be worth their time. I do think it’s very telling that you’ve jumped to that conclusion, though. :slight_smile:

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#17

I think you some gypsy tears need to website your make better working in the Dreamhost service hosting.

–rlparker


#18

To swear with the customer paying money can only a silly youths… Yes, DreamHost is undergraduate students company, similar company founders.
See : http://en.wikipedia.org/wiki/DreamHost

Good Luck


#19

I’m pretty sure they’re no longer in college. :slight_smile:

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#20

http://en.wikipedia.org/wiki/Ivan_Pavlov

Pavlov, Have you considered visiting here:

http://en.wikipedia.org/wiki/North_Pole
-or here-
http://en.wikipedia.org/wiki/South_Pole

in one of these?
http://en.wikipedia.org/wiki/Hot_air_balloon