Atomic upgrade gone bad


#1

Does anyone here know what the status is with the software upgrade on Atomic? Sometime between last night and this morning it was apparently upgraded, and all access to this box is now unavailable. Meaning my site (and all others) are down.

–Brad Barkhouse
Be a Contender!
http://www.beacontender.com
brad.barkhouse@beacontender.com


#2

everything that uses mysql/dns is down. static pages are working - at least mine do.


#3

Actually, the mysql servers are up and running fine - it’s just dns. If you change your code to connect by ip address, you can get your sites back online until they get it fixed.

[myusername@atomic:~] ping dreamhost.com
ping: unknown host dreamhost.com
[myusername@atomic:~]


#4

Unfortunately, I don’t know atomic’s IP address to gain shell access. Does anyone here know it? Actually, I suspect that DH may have disabled shell access temporarily, until they solve whatever issues they’ve incurred during the latest upgrade.

–Brad Barkhouse
Be a Contender!
http://www.beacontender.com
brad.barkhouse@beacontender.com


#5

Actually, not I’m QUITE sure they’ve disabled shell access. I located the IP address (66.33.193.53), but am still unable to connect via ssh2.

–Brad Barkhouse
Be a Contender!
http://www.beacontender.com
brad.barkhouse@beacontender.com


#6

You need the ip address of your mysql server, not atomic. I just ping’d it from my home machine (not atomic, since dns is down on atomic) and then uploaded a new config file that told my application to access the database server by ip rather than hostname.


#7

I realize that, but I can’t do much without shell access on atomic to edit the file. I don’t happen to have spare copies sitting around anywhere else right now, and the file’s contents are very specific. sigh

–Brad Barkhouse
Be a Contender!
http://www.beacontender.com
brad.barkhouse@beacontender.com


#8

WooHoo! Turns out it was just SSH access which was disabled. I was able to successfully telnet to the server to make my edits. Thanks for the advice!

–Brad Barkhouse
Be a Contender!
http://www.beacontender.com
brad.barkhouse@beacontender.com


#9

To wishus:
THANK YOU VERY MUCH! What a great idea! My sites are up and running again :slight_smile:


#10

SSH disabled but telnet running? That’s just wrong on so many levels…


#11

Seems to work now.

rawr% telnet atomic 22
Trying 66.33.193.53…
Connected to atomic.dreamhost.com.
Escape character is ‘^]’.
SSH-2.0-OpenSSH_3.8.1p1 Debian-8.sarge.4
^]
telnet> Connection closed.
rawr% ssh atomic
The authenticity of host ‘atomic (66.33.193.53)’ can’t be established.
RSA key fingerprint is a0:eb:a3:0f:9e:4d:e7:29:73:7b:82:ef:02:a0:bf:74.
Are you sure you want to continue connecting (yes/no)? yes
Warning: Permanently added ‘atomic,66.33.193.53’ (RSA) to the list of known hosts.
Password:
atomic% uptime
14:27:19 up 14:25, 7 users, load average: 1.01, 1.06, 1.17
atomic% cat /etc/debian_version
3.1