A question for the general community… is Dreamhost going down the tubes, am I just extremely unlucky, or am I missing something?
I’ve been a DH customer for over 5 years, currently have several different accounts for businesses, turned on a huge number of people to a great service.
One of the sites I run is for the courses I teach. I’d problems (HTTP 500 Internal Server Error) every other page for almost three months. After a whole support debacle, finally got moved to a new server (twins). Things seemed to be better. Now I’m back to the same old, errors that disappear after a refresh.
It’s finals week, I’m running a stable unmodified Moodle install, students are trying to submit their final projects right now and driving me crazy. I know I’m in a shared hosting environment, and I definitely don’t expect five nines of uptime, but I’m losing patience. There seems to be regular “restructuring”, but never any increase in availability. I have an open ticket now (3556196), and based on my experience someone will go to the site, refresh until it loads okay, and close the ticket with a reply that it “works for them”.
Is it just me, my luck, or is the relationship over and it’s time to shop around?