PLEASE HELP US TO SOLVE THIS PROBLEM. HERE IS MY SUPPORT TICKET TO DREAMHOST. FEEL FREE TO COPY OR COMPOSE YOUR OWN PETITION TO SOLVE THIS MATTER:
AOL is refusing ALL email from Dreamhost’s mail server.
It is impossible for us to maintian communication with
our clients who use AOL. The AOL error message indicates that they are blocking all mail associated with the ISP’s SMTP server’s ip address due to a large amount of spam being generated from this ip address.
Since we only use our email for legitimate business and communication, we are being blocked by association with your other customers who are presumably using your servers to send spam.
We feel that it should be Dreamhost’s responsibility to clarify the situation with AOL, since this is fast becoming a major hassle for us and our clients.
We would like to be able to send email from the accounts associated with our dreamhost domains, and not have to resort to using web based services such as yahoo or gmail, or ISP based services such as Optonline etc…
Please advise us how to have AOL stop blocking our emails, or please contact AOL and resolve this issue.
YOUR NAME HERE