I have shell access. I uploaded the site to the FTP; however when I checked the site the placeholder page popped up. I went back into the FTP folder and could not find the quickstart file.
The other login account associated with the domain cannot access the FTP folder. It was originally the shell account but was switched. I tried to switch shell access back, or at least grant FTP access, but was unsuccessful for unknown reasons and it remains a lame duck account.