It is a phenomenon that the email still works! I noticed yet another change to the mail menu, and I don’t even want to touch it, much less try to understand what in God’s name is happening! I won’t be adding or modifying anything yet, not until DH gets their act together.
The “mailboxes dilemma” should’ve been approached in a different way. A new email system should’ve been setup for new customers [new servers, new virtual servers, whatever], and once it was proven a success [in good working order], offer existing customers a chance to migrate to the new system IF THEY SO DESIRED! I can’t stress that enough! I have a feeling that for most of the people here this was an unwanted change. Something that DH thought would simplify the current email infrastructure had a totally opposite effect; it made email administration far more complex [for the current members].
The old system was, I have to admit, unique, but it worked very well, and it was organized well - a mailbox was an inbox for incoming email, and an email address pointed to that mailbox; simple as 1, 2 [not even a 3]. Mailbox had a global status, email addresses were domain specific. That was an email system to envy, NOT CHANGE!
Now, it seems, everything took on a system-wide status. Now a mailbox has to have an email associated with it, which in terms makes that email a primary email, and new email addresses will have to point to it, not the mailbox. The fact that it sounds fine in theory doesn’t necessarily reflect the actual outcome [as per my experience] of this experiment gone hay wired.
Conformity no more! Random email pointers now took on a ‘main’ mailbox status; email addresses which I kept for spam are now tied to the mailboxes. Some of the email addresses looked like they were fabricated out of thin air to accommodate the new email infrastructure (eg. email@example.com) – in this case a mailbox name was assigned to a pointer domain (virtual sub-domain), to make up a non-existent email address, which then took on a ‘master’ email status for 1 real email [which should’ve been assigned to the mailbox in the first place] and 1 forward, creating a totally illogical relation, and unnecessary hops.
It will take too much time for me to sort through that jumble anyway, so I’m just going to leave it as it is for the time being. If a need for another email/mailbox/relation arises, I’ll add it then. The challenge is not in mastering the new system, it’s cleaning up the mess after the migration, which was totally uncalled for and executed in a bad business manner [sorry for the harsh criticism]. I hope DH takes a note, because I prepaid for 2 years.
All sh*t aside, I haven’t had any complaints from my clients, so the system does work, even if it s a bit unorthodox. As long as it works, DH won’t hear a peep from me. I am a bit pissed off, though, but I’ll get over it.