I just signed up for a new package and added my first domain. I’ve been getting the “bad_httpd_conf” error when I go to my IP address: http://18.104.22.168. When I go to the domain name; http://www.kathyspasta.com, I get a page not found.
I submitted a support ticket but it looks like the problem has been going on since January. What’s the status, and why does it take so long to fix it?