Annoying pop-ups


#1

First post - sorry if this has been posted before.

I’ve been getting complaints from clients about advertising pop-ups showing up when they visit my site. I’ve checked my web page code to ensure it’s clean - it is.

I’ve gotten them on my own computer even after I checked for malware and viruses several times using different product to ensure the PC is clean (Win XP Pro SP3).

I’ve been asked to relocate the site, but I’ve been a DH client since 2003. Is there an alternative solution than moving?

Jim


#2

We don’t add popups to your site — we’d never dream of doing anything as crazy and evil as that. If you’re getting any, it’s either part of your site or malware installed on your visitors’ computers.


#3

Have you tried replacing the page with a blank “Hello World” site with no extra stuff added (php, javascript, etc) ?

As Andrew said, we don’t add popups. If several of your clients are getting popups when visiting your site, then logically the problem is the site.


#4

My apolgies,

I found out that one of the third-party counters was the culprit. Thanks for your help.

I shall remain a happy customer of DH.

Jim