Am not owner for my folders (wordpress 1 click install)

wordpress

#1

Hi,
i really hope somebody can help. I have installed 1-click wordpress on a basic hosting plan with dreamhost and it will not let me upgrade to the latest version or install a new theme (both from wordpress admin or trying to ftp). In fact i have no permissions to change permissions, yet I am the only user on the hosting account. Sorry if I’m being stupid but am new to this.
Thanks
Rae


#2

You may be logging in with the wrong account for FTP.

Go to https://panel.dreamhost.com/index.cgi?tree=domain.manage& and look at the user listed there as “User: …”

Are you logging in with that ID?

Also what error is WP giving you?


#3

Thanks - dreamhost had to do a fix for me - i was logging in with the ONLY ftp - not sure what issue was but their fault. At least i know i’m not going mad. Thanks for trying to solve though!