All paid up and Account still pending?


#1

My account: tuanace@gmail.com
I paid up all and still got account pending,

I have no hosting, cannot do anything with the account.

What can I do??

Can anyone help me? I’d REALLY appreciate it! :slight_smile:


#2

How did you pay? When did you sign up? Are you US for non-US? Google checkout and/or non-US customers have a longer account pending period. And seeing how it’s Monday, not much happens over the weekend on pending accounts, as the sales department doesn’t typically work over the weekend.

If you’re really curious, you can use their generic contact form to ask:
http://www.dreamhost.com/contact.cgi


#3

Thank you very much for answering my question,
I am Non-US and maybe you are right, I decide to continue waiting until tomorrow.
Below is the email receipt for google checkout payment confirm that dreamhost already received my payment. You can see all the reference # here.

from	DreamHost Billing Team <billing@dreamhost.com>

to tuanace@gmail.com
date Tue, Jun 29, 2010 at 8:49 AM
subject [tuangu33 36036335] DreamHost Google Checkout Payment Receipt
mailed-by dreamhost.com

This is an email receipt for the Google Checkout payment you just made to us.

Your Google Checkout Account: tuanace@gmail.com
Time: 2010-06-28 17:44:30
DreamHost Transaction ID: 5303124
Amount: $35.40 (USD)
Applied to Account #: 1003844


#4

Same here, I also have two tickets open, still waiting for reply.


#5

Hello all
I have my account manually review and approve by dreamhost team. My account is active and running now.
Thank you all dreamhost staff. I am very satify with the friendly and helpfully support.