All my website are down

All my website are down, i have this problem:
Site Temporarily Unavailable

We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
error id: “bad_httpd_conf”

I have request support but I havent response.

Please help me

Hi Maria,

 We apologize for the delay in response! Our support team has not forgotten about your issue. Unfortunately, your downtime is related to the recent account migration you were emailed about. We are sorry for the inconvenience and our support team will return your emails with an update as soon as they have one.

Thank you for your patience,
Matt C

Are three days that my websites do not work
This shows how to resolve this issue yourself.

Have you changed any settings recently?

You have changed all my DNS before my DNS were all different after 12/12 they are all this value
I can not access ftp

Focus direct replies like that to the staff (green names), you make it sound like I did something and I’m not even staff :slight_smile:


Why are you moving people who DIDN’T ASK YOU ANYTHING ?

If you are not able to move to new data center without putting websites down, JUST DON’T DO IT !!!

It’s enough already to have to face all the downtime that is not created by you, so why should we also accept the downtime that YOU MAKE !!!

Thanks for your reply !

There will have been a reason for moving people… not least of all the potential of failing hardware.
I would rather mysite get hit by 20 mins of planned downtime, than 20 hours of unplanned downtime…

And to be fair, I’ve been moved a few times, and I’ve not even noticed the transition.
But if you have a site that’s so super special that it can’t possibly have a moment of downtime, planned or otherwise, then feel free to host the site yourself.

after 3 days I have not received any answer from Dreamhost


I see the techs have picked up your ticket and are working on it. I’m sorry it took so long to get to you, and I hope we can resolve everything for you.