Sometime yesterday, all of my hosted domains ceased to work (404 error). They're registered elsewhere, just hosted by DreamHost. FTP did not work at first, but after a while I could connect. However, it displayed an empty directory. Also, once I could access FTP, the 404 went away and an empty "Index of /" page appeared in its place, obviously because the directories are empty.
All of my subdomains are working, as well as FTP.
I checked dreamhoststatus.com, but my servers were not listed.
I also contacted support, but have not received any reply for over 15 hours.
Does anyone know what the problem may be, and why I'm receiving no support? Is my data safe?