No, just a regular user like yourself.
These forums are primarily a user to user forum. DreamHost staff do post from time to time, but not on a regular basis.
I think your best option is to contact DreamHost via the Support section of the Web Panel and explain the situation. I am sure they will sort it out for you.
Save $50 on DreamHost hosting using promo code “SAVEFIFTY” ( Click for details )