Account waiting for approval?


I signed up for web hosting service on November 17th, 2011. The account is in Pending status. Can someone please find out why it is in this status. I need to have services active as soon as possible. I signed up for the regular shared hosting account. My registered email address that is associated with my dreamhost account is

also, I signed up for one year of hosting. Do I get a free domain name with the account?

thanks for the help in advance.