Thank you! Yeah, I opened a ticket and thought I would try here too. I noticed on similar issues they responded fairly quickly with other people, but those were probably on the weekdays.
I also just contacted them via Twitter as well. I noticed they were responding on that so keeping my fingers crossed.
It doesn’t make sense that if I purchase a hosting site on a Friday night that I can’t even use it until Monday. Especially when they’ve already charged me.
If there had been a disclaimer that you can’t start building your site until Monday I would’ve gone a different direction.