Account pending


#1

Hey there!

i’ve completed the subscripton and the payment has went through but on my page it’s saying that my account is still pending.

I dont know what’s stopping my account from being verified, clicking the call instantly button doesnt seem to help either. I may not be always available in the next 24 hours either. please help!


#2

Hello Back :slight_smile:

Thank you for contacting us for support. I’m afraid at times some accounts need to be approved manually. I have sent your account over to our Approvals Team and they will contact you shortly. Thank you for your patience it is greatly appreciated.

Thanks!
Matt C