That would make sense, but how is the name I used to sign up bogus? I set up a Yahoo account in the client's name, because I need to receive any e-mails. I would prefer to set all of my clients up under my DreamHost logon, but as far as I know, DH doesn't allow me to set users up for cpanel access. This particular client wants their IT department to have access, and I'm not about to share my main logon with their IT peeps.
I could understand them screening for spammers. But then, don't charge my credit card until the account is approved. And they should respond to the support inquiries. I' m a legitimate, established DH client.