Account Pending, How long does it take to set up account?

Hi, I’m new to dreampress and I have just purchased one-year pro plan. However, my account has not been activated yet. I read “Why is my account pending?”, and sent a photo of the front of the credit card used to open the account… but nothing got changed, no answer to my ticket. How can I solve this problem?

Ticket number is #9631459

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