Account pending for two days?


#1

Hey everyone!

So I’ve sent a message to the help desk (18 hours ago), and before that I had waited a day to try and get my account accessible, but I have heard absolutely nothing about why they aren’t letting me access my account. I would love to be able to start uploading, so I was wondering if anyone knew why absolutely nothing was working?

Thanks!
Meg.


#2

Hi Megan!

Sorry for the delay over the holiday! Our Approvals team needed to manually review your account, and we just emailed you. If you could follow up with the necessary info, we’ll be happy to get you approved. Thanks!