Account Pending 2 Days 12 Hours


#1

Open ticket is #5869865. I’d appreciate it if someone can take care of it as soon as possible.

Seriously, this is ridiculous. At least have a phone line so people can call in to expedite the process.


#2

Hi nzee,

Thank you for contacting us for support and I apologize for the delay in response! I was able to find your pending account (thank you for that ticket#) & forwarded it over to our Approvals Team who will be in the office shortly to manually approve your account. (They are here regular business hours Monday - Friday PST). I’d like to thank you for your patience as it is greatly appreciated. If you have any other questions please do not hesitate to ask us.

Thanks,
Matt C