I find it somewhat amazing that you decided to take this discussion public in light of the disclaimer you posted in your communications with us about this earlier, which I quote:
Having noted that, but now seeing your inclusion of much of that communication here in a public forum, I will provide a single, and final, public response to your message here (as you appear to have no concern for your claim of attorney privilege here).
That the account under which your sites were hosted was mismanaged is unfortunate, but the mismanagement (which I will refrain from attributing to either bad-luck or incompetence - you may characterize it as you see fit) of this account was not mismanagement on the part of DreamHost.
We can only contact account holders via the contact information they provide, and we do not have sufficient power of prescience to know when an account holder may change their email address and can no longer receive vital communications regarding their account.
I am also sorry that no one in your organization knew that all communications regarding an account are available via the “Support History” section of the panel, even if email has not been read.
Our administrator’s position regarding the continued hosting of the sites on this account has been reviewed, and that decision is final. You have been provided the access required to recover the existing content of your sites so that you can host republish them elsewhere.
I regret any inconvenience this causes you, or your firm, but I respectfully suggest at this point that further public discussion with regard to this is unproductive.
I only responded here because I felt it was misleading for you to intimate that an account was “disabled” without notification, as this was not the case here and I felt it was, at best, disingenuous for you to protest ignorance of the circumstance, and take the position of an aggrieved party in public, after your web developer had discussed this whole situation with our staff.
With respect, we decline to discuss this matter further with you in a public forum. My best advice to you here is to retrieve your data and arrange to host your sites elsewhere.
In that endeavor, I sincerely wish you all the best.
–DreamHost Tech Support