Account approvals


#1

We just set up a new account with DreamHost, and our account is still pending. Normally it wouldn’t be a problem (we’ve only been waiting two days), but it’s imperative that our site be up as soon as possible… We were curious, how long does it usually take a new DreamHost account to be approved?

Thanks.


#2

According to a post I found when I was in the same situation a couple months ago the approvals are done manually to help prevent fraud, and usually only Monday-Friday. Try emailing support, I signed up on a Friday afternoon and emailed support early Sunday before finding that post, got approved that afternoon.


#3

I’m in the same situation now. After looking at my billing, it looks like my credit card got charged the $382 for the 2 year Code Monster plan, which we signed up for on the 22nd (it is now the 25th).

Our emails to the support have gone unanswered so far.