Accidentally parked a domain, how to restore?


#1

Hi guys,

I was parking one of my domains but I stupidly and accidentally parked a different one instead. This one had a live web site with a Wordpress install on it.

When I added it back on my panel to be fully hosted, all the files and settings were gone. Is there any way to restore my web site and the settings? I tried the Domain Restore function but it didn’t work.

Would appreciate the help. Thanks!


#2

Your best bet would be to contact Support. Is your database still listed in the Manage MySQL section?

-Scott


#3

Heya Scott.

I did contact support and Robert was able to restore the site. Apparently my files and settings were still there but when I re-added the domain to be fully hosted, the WWW folder was set to /[domain.com] instead of /[domain] which it previously was. Robert corrected this and my site is back up.

All is well! Cheers!