ACCESS DENIED — Media Button Not Working, Access Denied When Updating wp-config.php


Since the WordPress update, I haven’t been able to put any media on my website. The media window doesn’t pop up when I click the button. I’ve read MANY, MANY forums, and they either say to deactivate all plugins, or add this line: define(‘CONCATENATE_SCRIPTS’, false );.

I’ve deactivated the plugins, so that isn’t it.

When I try to add the line to the wp-config.php file, it says the file is locked, and that access is denied.

How can I fix this?

I’ve tried everything. ):

Well, not everything. But everything I know to do.

try this: turn in a ticket (or do live-chat) and ask them to fix permissions on your web-folder. It sounds like your permissions were bonked somewhere and need to be repaired.

Good thinking. (:

Will do!

The media button was a theme pooping on things. Looks like files are fixed too :slight_smile: