Acccount pending? Seriously?


Why is my account pending? I’ve bought literally 1000s of items and services(including many different web hosting packages) off the internet and never had to deal with anything like this. It doesn’t exactly make me want to stay with your service.


Additonally, my credit card has already been charged. So what exactly is the problem?


And of course, no active agents are available for a site that advertises 24/7 support.


I’m not sure why i was flagged for some kind of audit but this policy is utterly ridiculous. How often are people trying to defraud hosting sites out of a few hours of hosting time? Meanwhile I’m spending this time pending looking for a better company to deal with.


I’m sorry this happened. I believe your account has been approved by my colleagues already.


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