? about storage's "limits" hard/soft?

what’s hard limit? why i see “hard limit” 4800MB?
why user “john” on ***plan used 1234mb/2400MB?
why user “john2” on ***plan used 0.025mb/2400MB?

What’s the real number of my possible included storage without extra charges?

Thank you very much.
best regards.

The hard limit would be when you get a “out of disk space” errors.

The amount that comes with your plan is at the bottom in the
"Disk Usage by Main Plans (sub-plans usage count on main plan)" section,
where it does the math for you.

Each ftp/shell/mailbox user takes up disk space. And since you can have multiple users on a single plan, each user will share a portion of the plan total disk space.

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