A Directory Has Gone MIssing. Can I Recover It?


#1

I logged into my server a few minutes ago, and the entire directory for a domain I host was gone. Is there any way to recover it?


#2

Contact Support with the details. You should be keeping your own offsite backups, so hopefully you did. If you were on an old server, you may have a ~/.snapshot directory you can check via shell or SFTP. You can also go to the Web Panel and go to Domains -> Manage Domains. In the right most column for the domain should be a “Restore” link you can click on. But again note the disclaimer at the top: “We make NO GUARANTEES about keeping backups of your data!
You should ALWAYS keep your own off-DreamHost backups of all important data!”

Customer since 2000 :cool: openvein.org