I love Dreamhost, don’t get me wrong, but recently the service has been absolutely terrible.
For example, on dreamhoststatus.com, there have been 14 postings this month alone. That means there has been more maintenance periods or downtimes than there are days in the month (thus far)! This is completely unacceptable for any kind of host.
Even in April, there were 11 different posts which marks nearly a post every other day.
I’m hoping I don’t need to bring up the downtime that occurred in March…
I love Dreamhost and I think the service is awesome. Dreamhost needs to take some steps to prevent this kind of downtime. May is looking like a rough month and I’m tired of checking dreamhoststatus.com as a part of my regular routine wondering when the next time my sites will be down.
For starters, I think Simon should make a point to address the downtime in the next newsletter and he should lay out definite plans to prevent downtime from happening again. Next, Dreamhost should commit to no more than 5 outages, no matter how small, to all of its customers or they receive free hosting for that month (and maybe they only do this for a month). I understand that this would be extremely risky and expensive, but hosting my sites with Dreamhost this month has become extremely risky and expensive and I have experienced and will experience more downtime and have unhappy clients.
I hope this doesn’t come across as a rant! Dreamhost needs to take some definite steps of improvement here (because I haven’t seen any).