I appreciate the listening but even moreso the fixing. About 30 hours or so after submittiing the last support ticket 2 weeks ago, and some hours after your response, the problem was fixed: “hung FCGI process manager thread that was fixed and now runs quickly”.
Since I received this response I’ve been monitoring the sites at random intervals for 2 weeks and am very pleased to say they’ve been performing acceptably if not fast at every check.
I remain a little concerned that it was a problem that (seemed anyway) to have been going on for months and was fixed just like that but I’m very happy with, and appreciative of, the result.
I wouldn’t know if this is true or not, I’ve only ever used Dreamhost I’m happy to say. I’ve had to develop in other locations here and there over the years but anything I ever sold and built was using Dreamhost and all the sites I still have a hand in maintaining or building continue here.
That said it’s hard to believe that there isn’t someone out there competing with Dreamhost and I was getting ready to find out. I went as far as to begin documenting all the asset configurations in prep to move.
It’s never easy to end an old, happy relationship and move on and I’m glad I wasn’t forced to. As you seem to imply, I could always end up somewhere worse.
Jake77 and bobthecheese, I never compared Dreamhost to other hosts, I compare them to themselves. They have not been up to their own standard, set by themselves.
mir/Dreamhost, Thank you guys for keeping at it and doing all you do. Keep it up and we can maybe renew our vows on a sandy beach someday in the near future. I still love you.