I can’t access my Wordpress site and receive a 503 error when I’m not behind a VPN/on a different network. All my other DH sites work fine from the home network. There was a mod_security .htaccess workaround which is no longer viable (Dreamhost disabled it). Any other ideas?
The Gory Details:
After not being able to load http://insurance-geek.com/ (Wordpress), I decided to re-install via a Duplicator backup. However, I couldn’t get passed the first or second step with any of the backups I made in the last year, and everything was slow. I spent the better part of Monday afternoon on it, when suddenly, I got a 503 (Service Temporarily Unavailable | The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.).
Across browsers and with emptied caches, I could not access even a test index.html… until I tried accessing the site from my mobile phone/network. Voila! There was the test page, and I could access the Duplicator installer again. So I tested via VPN on my desktop with success, and I finished the re-install.
I could probably move on now, but I’d really like to be able to do this without needing VPN for a single site. It also still intermittently goes down when I test at isup.me.
Based on research here and elsewhere, I’ve tried:
- disabling mod_security via Extra Web Security in the Dashboard
- disabling pagespeed in the Dashboard
- modifying .htaccess
The last was most promising since it specifically addressed my IP address, but it appears this setting was disabled by Dreamhost in April (see previous link).
I’ve contacted Support, but it’s become clear that they aren’t really reading the ticket, and we’re at the point where they are saying there’s no issue and it’s my problem.
Anyone have any ideas of how to proceed? Depending on VPN to access this single site (vs the others on the same account) seems wonky to me.