4-digit Pin Verification


#1

Hello,

I’ve recently started the free trial. However, I made a mistake during the initial sign-up. I misspelled my email address, but was allowed to complete the sign up (including the part where i add in my credit card info).

When i finally realized my mistake, I logged in using the misspelled email address. I promptly went into my account settings and fixed the spelling of my email. However, I’m unsure if ive now missed some kind of important email verification that i needed to finalize everything.

Also, I’ve tried the 4-digit pin process twice. But with no results. I recieve a phone call, put in my pin number and the call gets disconnected. I check my control panel and the status never changes, even when hitting refresh after a few minutes.

Any help is appreciated.
Thanks!


#2

Best is to contact support. You can find the support link at the left bottom after loging in to your account.


#3

Thank you. Ive submitted a support ticket.