3rd party install problem


#1

I am trying to install a 3rd party software (Remark Web Survey, not a popular program). It is a Perl-based program and I have been able to install all of the scripts correctly, I think. I get to the Administrator page and can log in.
The problem I have is that it asks for a default directory for my forms. No matter where I create the directory, the program tells me it doesn’t exist. There doesn’t appear to be a particular location required for the directory.
I’m entering the directory from my web root, as shown in the ftp pane. Maybe I need a more complete path?

I know this is a bit vague, but it’s about the most info I can supply. The support period for the software is expired, and I can’t get assistance from the supplier.

Any thoughts would be appreciated.

Thanks


#2

Tried the full path to the directory? It’s probably something like /home/yourusername/yourdomain.com/more/stuff/here


#3

Seems to have done the trick!

Thank you very much,
Carl